Testimonials

SD Care has a reputation for high standards of care and nursing. To see what our Nursing agency and Domiciliary care clients say about us please see the testimonials below.

You can read more indepedent reviews on Most Recommended. We invite clients to leave us a review via the Most Recommended form at the bottom of this page.

 


Nursing agency testimonials

I have always found SD very friendly and efficient at all times. Nothing is too much trouble. 99% of carers are excellent and always have a cheerful manner. I highly recommend this agency to anyone.

Mrs Jo Jones, Lead Clinical, Crestlodge, CHD Living, Hindhead, Surrey


Thank you, Anna, for providing us, as much as possible, with those staff members who we know fit in and work with our module, this has been a great help to our residents and our own care team, we are very proud that we have received ‘Outstanding’ from CQC

Mrs Maggie Cain, Administrator, Langham Court, Hindhead, Surrey


I have known and worked with SD Care Agency since 2013. I have always found the team very helpful and professional. They have often found care staff for us at late notice, which can be a challenge. I would highly recommend SD Care Agency for providing good quality care staff for nursing homes. Whenever I call them there is always a friendly voice on the other end of the phone.

Mrs Julie M.Drake, Registered Manager, Langham Court, Hindhead, Surrey


SD Care Agency is a very good agency with very reliable and high-quality care staff.

Mrs. A Thomas, Office Manager, Knellwood Care Home, Farnborough, Hampshire


Read more nursing agency testimonials

I have found SD Agency to be very reliable, we are very pleased with them. The carers are kind and considerate to our residents. Olive and her staff are very dedicated and passionate about finding the right staff to represent her company and I would highly recommend her Agency.

Christine Glen-West, Huntington House, Hindhead, Surrey


Olive has been employed on fixed and flexible term contracts as a Health Care Assistant within Eashing Ward of the Royal Surrey County Hospital (RSCH) from 20 December 2009 and 12 March 2009 respectively.

She has worked under my direct supervision during this period. She has discharged her duties and responsibilities competently and diligently. She has brought a great deal of professionalism to her job and works well with her colleagues in the ward. She has also demonstrated considerable integrity, loyalty and enthusiasm in the discharge of her duties. I have found her to be an excellent carer who processes a great deal of compassion and a strong work ethic in the treatment of the elderly patients in our ward.

I have no hesitation in recommending her fitness in terms of skills and experience in the care of elderly patients in any setting.

Sr Mariean Labrador, Ward Manager, Eashing Ward, Royal Surrey County Hospital NHS Trust


CHD Living have been using SD Care Agency for the provision of temporary staff in our Care Homes since August 2013. During that time we have found that they have been able to provide good quality, reliable staff when asked to do so. The staff are fully vetted and provide a competent service to our Homes.

John Stanley, Operations Manager, CHD Living, Godalming, Surrey


I always find Olive very prompt and helpful with all bookings we make, she always tries to send nurses and carers that know Huntington House well.

Anytime we have had issues Olive is very quick to respond and help. Many of your nurses and carers have been wonderful and the residents have appreciated their care. I would highly recommend SD Agency and it has been a pleasure working with Olive, I hope to continue working with her in the future.

Mrs Julie Drake, Matron, Huntington House Nursing Home, Hindhead, Surrey


Olive Paul has been employed by AAA as a nursing assistant since 22 November 2007. In that time Olive has attended to the basic care needs of those requiring it, in both acute and non acute settings. This involves attending to the tasks of daily living – i.e. washing, dressing, toileting, feeding people, as well as assisting them with their continence and mobility requirements. This role is a holistic one, so dealing with behavioural, spiritual and social needs was also something undertaken by Olive on a daily basis.

Kirsty Brown, Nursing Services Manager, AAA Nurses Agency, Perth Western Australia


Due to being short staffed we have had to rely on Agency staff in the past which was sometimes difficult due to their poor reliability and low standard of training. SD Care has supplied our two different care homes for just over a year; Surrey Hills which is a nursing home and Surrey Heights which is a residential home. They have exceeded our expectations by always providing professional, courteous, well-trained and punctual staff all of whom show enthusiasm and commitment to their role at all times. They communicate well with us on a regular basis ensuring that we are never waiting for an answer on our staffing needs. CHD Living would happily recommend SD Care for all your staffing needs.

Christine Hanwell, General Manager, CHD Living, Surrey Hills and Surrey Heights, Surrey


Domiciliary care testimonials

SD Care Agency has been providing excellent caring and flexible help working towards meeting the ever changing needs of an elderly client. Being informed of any change to staff and meeting requests at short notice have proved invaluable.

Mrs. PJ, Shere, Surrey


The care my husband received was excellent. First thing in the morning they took time and care and he looked a different person when they left. The room was left clean and tidy too. Visits were mainly on time (traffic). I found four visits a day hard to get used to but was necessary when my husband became so ill towards the end of his life. I now miss seeing the carers as we became great friends. An excellent company.

Mrs MC, Cranleigh, Surrey


SD Care Agency really helped us when had to take care of our father/father-in-law following a stay in hospital. As can often happen with hospitals, he was “ready to go home” all of a sudden and we found ourselves unprepared to care for a fragile elderly man. The staff met us at the weekend and arranged things very quickly (within a couple of days) so that he could come home on the Monday. The care they provided was fantastic, going out of their way many times. We felt completely reassured that he was safe and secure in their hands. This allowed us to continue working and to lead as normal a life as possible when caring for an elderly family member. I would highly recommend their services.

Mr BD, Guildford, Surrey


I have been looked after by SD Care for almost a year now, after two other agencies. I have always been treated with the utmost respect. They put themselves out to try and put you first. The carers look after me as well as they can, like family. I have recommended this company to other people, whereas I wouldn’t the other two. If you ask them for certain things, like constant carers, they try to do their best if possible. This is a nasty place to be in, but with their help, I can just about cope. My family and I will always be grateful.

Mrs VV, Guildford, Surrey


Read more domiciliary care testimonials


In the 3 months since I have been discharged from hospital, I have engaged SD Care Agency to help me to get back to my normal activities, health and wellbeing. I have found Olive to be compassionate, professional and sensitive to my needs. She is a desirable companion who is a good listener. I foresee an increased need for the services in future as she becomes more familiar with my condition and circumstances. I will not hesitate to recommend Olive or her company, SD Care Agency, to any client needing assistance after discharge from hospital.

Mrs M K, Guildford, Surrey


SD Care Agency is a very efficient and kind, caring agency giving consideration to the patient with consistent care and cheerfulness, connecting well with patient, not just a job.

Anonymous


SD Care has a good customer service, the carers are reliable, punctual and personable.

Anonymous


I am extremely satisfied with the care this agency has provided. On the very rare occasion there has been a problem they have acted immediately.

Mrs C M, Guildford, Surrey


We find the carers very sociable and easy to get on with. They carry out their tasks efficiently and keep good time. We would recommend them.

Mrs C P, Guildford, Surrey


SD Care are a kind caring company giving their clients consistent care and consideration combined with efficient service.

Mrs J C, Guildford, Surrey


I look forward to seeing them, they are always on time. Clean and tidy with a smile on their face. They try very hard to speak fluent English.

Mrs K B, Guildford, Surrey


I chose SD Care to provide personal care services for my father because of their Franciscan philosophy and I was not disappointed. They were flexible and accommodating, working with the family as his needs changed and so enabling him to stay in his own home. The staff provided a good level of care and became friends to him. I would highly recommend SD Care Agency.

Mrs S H, Guildford, Surrey


We have been very impressed with the care my father received. All staff have been kind and caring, shown respect and patience. We have been lucky to have M on many occasions. This one-to-one support builds trust and core understanding.

Anonymous


Carers were flexible and accommodating, working with the family as my father’s needs changed. Staff provided a good level of care. I would highly recommend SD Care Agency.

Anonymous


We write to express our appreciation of the professional care that Rhea Tiapes provided to our friend Pat. Whenever we visited Pat we were given a warm welcome by Rhea and she was always prepared to sensitively update us with Pat’s frail condition. She gave supporting words to Pat and did her best to engage her with activities appropriate to her state of health. Her humour matched that of Pat. Rhea was always very professional and she had kept careful notes of the actions she took and Pat's condition. Rhea's concern for Pat was shown in many ways right up to the final hours when she was feeling breathless. Pat would have felt very comfortable in her presence in her latter days.

Mrs P M, Guildford, Surrey


Leave us a review

 

Please contact our friendly customer service team to arrange a no-obligation assessment and consultation. We will be able to assist you to find the optimum solution based on your needs and budget.

Surrey Care Association
The Recruitment & Employment Confederation
United Kingdom Homecare Association